Terms of Use

Welcome to Frosty Castle. These Terms of Use govern your use of our website and the services we provide. By accessing our website or using our services, you agree to be bound by these terms.

About Us

Frosty Castle is a financial education provider based in Bristol, United Kingdom. We provide educational programmes for children and teenagers, as well as family workshops and school partnerships.

Contact: [email protected]
Address: 47 Queens Road, Clifton, Bristol BS8 1QE

Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website
• Interfere with or disrupt the website's operation
• Transmit any viruses, malware, or harmful code
• Collect or harvest information about other users
• Use the website for any commercial purpose without our consent

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Frosty Castle or our licensors and is protected by copyright and other intellectual property laws.

You may view, download, and print content from our website for your personal, non-commercial use, provided you:

• Do not modify the content
• Include all copyright and other proprietary notices
• Do not use the content in a way that suggests association with Frosty Castle

Our Services

Programme Enrolment

When you enrol in one of our programmes, you agree to:

• Provide accurate and complete information
• Pay the applicable fees in accordance with our payment terms
• Ensure your child attends scheduled sessions
• Notify us promptly of any changes to your contact information
• Follow our safeguarding and behaviour policies

Payment Terms

• Full payment is required before the programme begins unless alternative arrangements have been agreed
• Prices are as displayed on our website or as quoted
• All prices are in British Pounds (GBP) and include VAT where applicable

Cancellation and Refunds

• Full refund if you cancel before the second session
• Pro-rata refund for medical circumstances with appropriate documentation
• No refund for missed sessions without prior arrangement
• We reserve the right to cancel or reschedule sessions due to unforeseen circumstances, in which case we will offer alternative dates or a refund

User Content

If you submit any content to us (such as enquiry forms or feedback), you grant us a non-exclusive, royalty-free licence to use that content for the purposes of providing our services and improving our offerings.

You represent that any content you submit:

• Is accurate and not misleading
• Does not violate any third-party rights
• Does not contain any unlawful material

Disclaimer

The information on our website is provided for general informational purposes. While we strive to keep it accurate and up to date, we make no warranties about the completeness, reliability, or suitability of the information.

Our educational programmes provide general financial literacy education. They do not constitute financial advice. We do not recommend specific financial products or services, and nothing in our programmes should be taken as investment advice.

Limitation of Liability

To the fullest extent permitted by law, Frosty Castle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our website or services
• Any errors or omissions in our content
• Any unauthorised access to our servers or your personal information
• Any financial decisions made based on information learned in our programmes

Our total liability for any claim arising from our services shall not exceed the amount you paid for the relevant programme.

Safeguarding

The safety and wellbeing of children in our programmes is our priority. All educators are DBS checked and trained in safeguarding. We follow established child protection procedures and comply with relevant legislation.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites.

Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms of Use, please contact us:

Email: [email protected]
Address: 47 Queens Road, Clifton, Bristol BS8 1QE